Understanding your bill shouldn't be complicated. That's why we’ve upgraded your bill format to make it clearer and easier for you to understand.
Give us a call at 242-302-7200 or email email@example.com and we will be happy to assist.
If you make a mistake entering the number and the payment transaction is completed, you should contact Customer Care at 242-302-7200, and we will be happy to assist.
Give us a call at 242-302-7200 or visit any of convenient retail locations and we'll be happy to assist.
If you have just signed up for a new service, you will have a partial month charge for your services from the date you joined us up to the date of your first bill.
The time for your payment to be received by BTC Business depends on where and how you made the payment. Here are some examples:
- Authorized Channel Vendors: same day
- Commercial Bank Transfer: 24 to 72 working hours
- BTC retail location: same day
- E-account/e-services: same day.
You will receive a confirmation email which will show the details of the transaction. The payment will be shown on the monthly bill if it has been received before the bill is shared with you, based on your billing cycle.